Our story
How it started
I started Parramatta Forensic Cleaning after seeing the need for a service that restores properties while respecting those affected by traumatic situations. With years in the human services and NDIS sector, I saw how hard it was for families to find reliable, discreet, and compassionate support after incidents involving drug residue, biohazards, or other forensic-level cleaning needs.
My goal was to create a business that combines compliance with genuine care. From day one, our focus has been rapid response, strict confidentiality, and making properties safe and habitable again.
Parramatta Forensic Cleaning was built on the belief that every client deserves not just a clean home, but peace of mind. Today, we proudly serve Western Sydney with a commitment to safety, dignity, and community wellbeing.
— Dylan Metcalfe
OUR VALUES
- Compassion
- Discretion
- Professionalism
Service Guarantee
At Parramatta Forensic Cleaning, we stand by the quality, safety, and confidentiality of our work.
✅ Safety First: All cleaning is carried out in compliance with NSW health, safety, and environmental regulations.
✅ Confidential & Discreet: We guarantee complete privacy, using unmarked vehicles and secure handling of information.
✅ Thorough & Reliable: Our team will not leave until the property has been restored to a safe and habitable standard.
✅ Rapid Response: We guarantee a prompt response, with urgent jobs attended to within agreed timeframes.
✅ Customer Satisfaction: If you are not satisfied with our service, we will return at no extra cost to address your concerns.
Your safety and peace of mind are our highest priority.
Our Team
Dylan Metcalfe
Simoane Roberts
Simoane Roberts
Dylan Metcalfe is the founder of Parramatta Forensic Cleaning, bringing years of experience in the human services and NDIS sector to deliver safe, discreet, and compassionate forensic cleaning services across Western Sydney. Passionate about helping people through challenging times, Dylan built the business on the values of integrity, confidentiality, and community care.
Simoane Roberts
Simoane Roberts
Simoane Roberts
Simoane Roberts is the Administrative Coordinator at Parramatta Forensic Cleaning, ensuring smooth day‑to‑day operations and providing vital support to both clients and staff. With strong organizational skills and a commitment to client care, Simoane plays a key role in maintaining the efficiency and professionalism of the business.